Privacy Policy — Abacus Trainer

Package Name: com.abacus.trainer
Effective Date: November 2025

1. Introduction

Abacus Trainer (“we”, “our” or “us”) provides the Abacus Trainer mobile application (“App”) and website. This Privacy Policy explains how we collect, use, and protect information when you use our App or website. We collect only the minimum data required for the App to function and we never sell your information.

2. Information We Collect

2.1 Account Information (Optional)

If you create an account, we collect: Name & Email Address. This is used only for login, sync, and multi-device access handled by Firebase Authentication.

2.2 User Data You Create (Optional)

If you create or sync data, we may store:

Practice sessions
Scores & progress
App usage history
Reports you manually generate (PDF/images)
A non-personal device identifier generated by Firebase

This sync is optional. You may use the App offline without syncing.

2.3 Automatically Collected Data (Required)

The App uses Firebase Analytics and Crashlytics to collect:

Device information (model, OS version)
App version
Screen views, button taps, and performance events
Error logs and crash reports

This data helps improve App performance and stability. No personal identity is collected.

2.4 Customer Support Chat (Tawk.to)

If you use the live chat feature, Tawk.to may collect:

Messages you send
Optional email address (if provided)
Device/browser info

This is used only for support communication.

3. How We Use Information

We use collected data to:

Enable login & account sync
Store user practice data
Improve performance and stability
Provide customer support
Securely process authentication and device verification

We do not sell or share data for advertising or marketing.

4. Third-Party Services

The App uses these trusted providers:

Firebase Authentication
Firebase Firestore / Realtime Database
Firebase Cloud Storage
Firebase Analytics
Firebase Crashlytics
Google Play Services
Tawk.to (Live Chat Support)
Google Play Billing (if purchases/subscriptions exist)

View their privacy policies:

5. Data Security

All communication with Firebase is encrypted (HTTPS). Synced data is secured using Firebase rules. We take reasonable measures to protect your information but cannot guarantee 100% security.

6. Your Rights & Choices

You may:

Use the App without creating an account
Sync or not sync your data
Request deletion of your synced data
Disable analytics from device settings (if supported)
Uninstall the App to stop all data collection

Requests may be sent to the contact email below.

7. Children’s Privacy

Our App is designed for learners including children. We do not knowingly collect personal data from children under 13 without parental consent. Parents may request deletion at any time.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here and the Effective Date will be updated.

9. Contact Us

If you have questions or deletion requests, contact us at:
Email: MyAbacusTrainer@gmail.com