Privacy Policy — Abacus Trainer
Package Name: com.abacus.trainer
Effective Date: November 2025
1. Introduction
Abacus Trainer (“we”, “our” or “us”) provides the Abacus Trainer mobile application (“App”)
and website. This Privacy Policy explains how we collect, use, and protect information when
you use our App or website. We collect only the minimum data required for the App to function
and we never sell your information.
2. Information We Collect
2.1 Account Information (Optional)
If you create an account, we collect: Name & Email Address.
This is used only for login, sync, and multi-device access handled by Firebase Authentication.
2.2 User Data You Create (Optional)
If you create or sync data, we may store:
- Practice sessions
- Scores & progress
- App usage history
- Reports you manually generate (PDF/images)
- A non-personal device identifier generated by Firebase
This sync is optional. You may use the App offline without syncing.
2.3 Automatically Collected Data (Required)
The App uses Firebase Analytics and Crashlytics to collect:
- Device information (model, OS version)
- App version
- Screen views, button taps, and performance events
- Error logs and crash reports
This data helps improve App performance and stability. No personal identity is collected.
2.4 Customer Support Chat (Tawk.to)
If you use the live chat feature, Tawk.to may collect:
- Messages you send
- Optional email address (if provided)
- Device/browser info
This is used only for support communication.
3. How We Use Information
We use collected data to:
- Enable login & account sync
- Store user practice data
- Improve performance and stability
- Provide customer support
- Securely process authentication and device verification
We do not sell or share data for advertising or marketing.
4. Third-Party Services
The App uses these trusted providers:
- Firebase Authentication
- Firebase Firestore / Realtime Database
- Firebase Cloud Storage
- Firebase Analytics
- Firebase Crashlytics
- Google Play Services
- Tawk.to (Live Chat Support)
- Google Play Billing (if purchases/subscriptions exist)
View their privacy policies:
5. Data Security
All communication with Firebase is encrypted (HTTPS). Synced data is secured using Firebase rules.
We take reasonable measures to protect your information but cannot guarantee 100% security.
6. Your Rights & Choices
You may:
- Use the App without creating an account
- Sync or not sync your data
- Request deletion of your synced data
- Disable analytics from device settings (if supported)
- Uninstall the App to stop all data collection
Requests may be sent to the contact email below.
7. Children’s Privacy
Our App is designed for learners including children.
We do not knowingly collect personal data from children under 13 without parental consent.
Parents may request deletion at any time.
8. Changes to This Policy
We may update this Privacy Policy occasionally.
Updates will be posted here and the Effective Date will be updated.
9. Contact Us
If you have questions or deletion requests, contact us at:
Email: MyAbacusTrainer@gmail.com
© Abacus Trainer — Last updated: November 2025